In writing, always
Every job gets a written scope and a price before a tool comes out of the truck. Change orders get the same treatment.
Some of this work I do myself. The rest I plan, price and manage with people I'd trust my family's home with. Either way, I handle everything — including when something goes wrong.
Every job gets a written scope and a price before a tool comes out of the truck. Change orders get the same treatment.
On bigger projects you get a good, better and best version so you can decide where the money is worth spending.
No discount that disappears at midnight. The price is the price next week too.
That is exactly what the walkthrough is for. Start there and you will leave with a manual either way.